
AutoConnect
E
A Versatile, Programmable, Effective,
Efficient Automated Call Routing Device for Use by the User of
International Call Back Service.
Automated Transparent Operations
The user simply dials an international call directly as usual
and waits for the call to be answered while the AutoConnect E
(enhanced) performs the necessary dialing procedure to process
the call through the International Call Back System (ICBS) in
a manner totally transparent to the user.
AutoConnect E is also an
effective programmable device for Least Cost Routing applications.
Concurrent Operations to
Save Time
AutoConnect E reads the
digits dialed by the user to look for Intercept Sequences and
when an Intercept Sequence is found, it proceeds to check the
detected Intercept Sequence against its database of Exception
Sequences to see if there is a match. If no Intercept Sequence
is found, or if an Exception Sequence is found, the user digits
go through to the Central Office (telephone exchange) as usual.
If an Intercept Sequence
is found and no match of an Exception Sequence is found, AutoConnect
E seizes the call and executes two concurrent operations: With
respect to the caller (user) it remains in off-hook condition
and continues to collect the digits dialed by the user. Meanwhile
with respect to the Central Office it goes on-hook briefly and
then goes off-hook to obtain a fresh dial tone and dials the DID
number or access number written in its routing program and waits
to detect a ring back signal or some kind of signal tone before
going back on-hook to wait for a call back call from the ICBS.
Most good ICBS call back
to the user's telephone number within a few seconds. Upon detecting
the call back call's ring signal, AutoConnect E answers the call
then dials the international call routing code (international
access code), if required, followed by the digits of the telephone
number dialed by the user that it has collected. It can also dial
a PIN or security code before or after the destination number
if necessary. It then either cuts the user through to the ICBS's
dialing operation.
AutoConnect E can also
be programmed to route calls by Call Through Operation, such as
to dial an access number, wait for the Alternative Carrier's system
to answer, than dial in DTMF a PIN or security code and the destination
number dialed by the user.
Versatile Programmable
Functions
AutoConnect E is programmed
using the AutoProgrammer (hardware) and ACEsoft (software) running
under Windows to perform virtually all kinds of automated functions
to process a call through an ICBS in all kinds of procedures adopted
by different service providers. AutoConnect E may also be programmed
to re-route calls when the usual call back operation through the
ICBS fails. Examples: (1) The AutoConnect E may be programmed
to abandon the call back operation and make the call through the
regular telephone network or other service provider in the event
that it finds that the ICBS is out of order (for example, no response
from the system after the access number is dialed or no call back
call). (2) The AutoConnect E may be programmed to continue to
redial a call until it goes through in the event that it detects
a fast busy signal after dialing the access number when it is
being used in a country in which international lines are not always
available. (3) If the ICBS is able to generate the DTMF tones
A, B, C, or D when it is unable to handle a call, the AutoConnect
E may be programmed to look for that tone and, if detected, abandon
the call back operation and optionally re-route the call.
Multiple Routes
AutoConnect E can be programmed
to perform automated operations to process calls through multiple
ICBSs and/or Alternative Carriers according to different routing
instructions. Virtually unlimited number of routes for routing
calls to different service providers' systems, according to the
Intercept Sequence of the user dialed number, can be programmed
into AutoConnect E (limited only by the capacity of the EEPROM
installed).
Intercept Sequences
These are sequences that
AutoConnect E looks out for to decide whether or not to intercept
a call and process it through an ICBS or Alternative Carrier.
Intercept Sequences are usually the international call routing
code and national call routing code of the country in which the
AutoConnect E is installed, for example 00, 0, 011, 1, 0011, etc.
Destination sensitive routing may be performed by programming
country codes and city codes in the Intercept Sequences, for example
0041, 00353, etc. There is virtually no limit to the number of
Intercept Sequences that can be programmed into an AutoConnect
E (limited only by the capacity of the EEPROM installed).
Exception Sequences
Exceptions to a routing
program are allowed by entries of Exception Sequences in the program.
For example, 1800, 1900, 1976, 00525, and 0735 could be exceptions
to the Intercept Sequences 1, 00, and 07. There is virtually no
limit to the number of Exception Sequences that can be programmed
into an AutoConnect E (limited only by the capacity of the EEPROM
installed).
Non-Volatile Memory
All routing and other instructions
programmed into AutoConnect E are saved in EEPROM and, as such,
will not be lost even in the event of a general electrical power
failure.
Abbreviated Dialing Function
Frequently called numbers
can be dialed as an abbreviated number of 2 or 3 digits as Intercept
Sequences for AutoConnect E to pick and translate into complete
telephone numbers to be dialed through a certain carrier or service
provider's network according to certain Least Cost Routing instructions
or Routing Instructions for International Call Back call processing.
Hang Up Supervision
AutoConnect E can be programmed
to detect on-hook condition at the end of a call and then generate
a DTMF tone (for example A, B, C, #, *) or sequences of tones
(for example AB, ###, **) to tell the ICBS the end of a call session.
Benefits to the User
AutoConnect E enables the
user of pulse-dialing or rotary-dial telephones to make use of
an International Call Back Service.
AutoConnect E's automated functions eliminate the tedium and bother
of manual dialing and ensure dialing accuracy to access the ICBS
and enforce the corporate management's regime designed to achieve
savings on long distance calls by routing such calls through an
ICBS.
AutoConnect E automatically routes calls through one ICBS or another
or through the telephone company network or Alternative Carrier
according to its Least Cost Routing programming to achieve the
greatest savings.
AutoConnect E's automated dialing function reduces dialing time
by as much as 75%. It saves time and money.
AutoConnect E may be programmed to automatically dial a disconnect
sequence (required by some ICBSs to indicate the end of a call)
when the user hangs up, thus eliminating the need for the user
to remember to do so.
Benefits to You, the International Call Back Service Provider
With AutoConnect E you can offer the service to telephone service
subscribers in areas where DTMF tone dialing service is not available.
It works well with pulse dialing telephone lines and thus opens
up new markets for your service.
It automatically seizes every call that you want to capture for
routing through your ICBS thus optimizing on revenue earning on
the particular installation.
AutoConnect E allows you to selectively route only the calls that
you want to carry through your ICBS, thus saving you time and
resources.
AutoConnect E's automated functions and transparent operations
allow your Service to be used by every telephone user, even ones
that are unable to follow the procedure of International Call
Back Operation.
In the event that your ICBS is unable to carry the call due to
system failure or whatever reasons, AutoConnect E can automatically
re-route the calls through the telephone company network.
Programming System Configuration
The configuration of the
programming system for at-site programming consists of AutoProgrammer
which has its RS232 output port connected to a serial port of
a PC running ACEsoft in Windows environment and its CO port connected
to the CO port of the AutoConnect E to be programmed.
For remote programming, the AutoConnect E is connected by a telephone
line to the Public Switched Telephone Network (PSTN) at the far-end,
while at the near-end the AutoProgrammer, which is connected to
a PC running ACEsoft in the same manner as described above, is
also connected to the PSTN.
Programming Operation
The routing programs are
written in ACEsoft by simple point and click actions in various
windows according to what you want the AutoConnect E to do in
simulating the actions that one would take in a manual operation
to use the ICBS.
The program is downloaded into the non-volatile memory of the
AutoConnect E from the PC via the data link (serial port of PC
to RS232 port of AutoConnect E) in DTMF one line of program at
a time. This program transfer operation is carried out with great
accuracy by having a positive receipt verification of each line
of program confirmed between ACEsoft and the AutoConnect E through
AutoProgrammer before the programming operation proceeds to transfer
the next line of the program.
Remote Programming
AutoProgrammer allows remote
programming of the AutoConnect E. For remote programming, you
would dial up, from ACEsoft running in the PC, the AutoConnect
E installed on a telephone line in a remote location; wait for
the call to be answered by a person or a telephony device, such
as a fax machine. or wait for the AutoConnect E to answer automatically
after 10 rings; and send the program from ACEsoft to the AutoConnect
E over the telephone line. Alternatively the programming may be
initiated by the user of the AutoConnect E by calling the programming
system using the telephony device connected to the AutoConnect
E.
ACEsoft
ACEsoft is a Windows-based
software for programming various versions of AutoConnect E. It
is intuitive in its design and is therefore easy for anyone who
is computer literate to use. The PC for running it has to have
the minimum system configuration described as follows: a PC with
80386 CPU, 4 MB of RAM, running at 33 MHz, a Hard Drive with 1
MB of available disk space, an available serial port, and Windows
enabled.
The programming kit is
supplied with a detailed Installation and Programming Manual,
which gives step-by-step procedures for programming the AutoConnect
Es for different applications. The explanation is complete with
many examples to help users to write the programs themselves.

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