
Automated Transparent
Operations
The user simply dials an
international call directly as usual and waits for the call to
be answered while the AutoRoute SPD (Single Purpose Dialer) performs
the necessary dialing procedure to process the call through the
Alternative Carrier in a manner totally transparent to the user.
Concurrent Operations to
Save Time
AutoRoute SPD reads the
digits dialed by the user to look for Intercept Sequences and
when an Intercept Sequence is found, it proceeds to check the
detected Intercept Sequence against its database of Exception
Sequences to see if there is a match.
If no Intercept Sequence
is found, or if an Exception Sequence is found, the user digits
go through to the Central Office (telephone exchange) as usual.
If an Intercept Sequence
is found and no match of an Exception Sequence is found, AutoRoute
SPD seizes the call and executes two concurrent operations: With
respect to the caller (user) it remains in off-hook condition
and continues to collect the digits dialed by the user. Meanwhile
with respect to the Central Office it goes on-hook briefly and
then goes off-hook to obtain a fresh dial tone and dials the access
number written in its routing program and waits to detect some
kind of signal tone, usually 400 Hz, before dialing the digits
which it has collected. It can also dial a PIN or security code
before or after the destination number if necessary. It then either
cuts the user through to the Alternative Carrier's dialing operation.
Versatile Programmable
Functions
AutoRoute SPD is programmed
using the AutoProgrammer (hardware) and SPDsoft (software) running
under Windows to perform virtually all kinds of automated functions
to process a call through an Alternative Carrier in all kinds
of procedures adopted by different service providers. AutoRoute
SPD may also be programmed to re-route calls when the usual routing
operation through the Alternative Carrier fails. Examples: (1)
The AutoRoute SPD may be programmed to abandon the routing operation
and make the call through the regular telephone network in the
event that it finds that the Alternative Carrier is out of order
(for example, no response from the system after the access number
is dialed). (2) The AutoRoute SPD may be programmed to continue
to redial a call until it goes through in the event that it detects
a busy signal after dialing the access number when the Alternative
Carrier's system is congested. (3) If the Alternative Carrier
is able to generate the DTMF tones A, B, C, or D when it is unable
to handle a call, the AutoRoute SPD may be programmed to look
for that tone and, if detected, abandon the routing operation
and optionally re-route the call through the telephone company
network or another Alternative Carrier.
Non-Volatile Memory
All routing and other instructions
programmed into AutoRoute SPD are saved in EEPROM and, as such,
will not be lost even in the event of a general electrical power
failure.
Multiple Routes
AutoRoute SPD can be programmed
to perform automated operations to process calls through multiple
Alternative Carriers according to different routing instructions.
Virtually unlimited number of routes for routing calls to different
service providers' systems, according to the Intercept Sequence
of the user dialed number, can be programmed into AutoRoute SPD
(limited only by the capacity of the EEPROM installed).
Intercept Sequences
These are sequences that
AutoRoute SPD looks out for to decide whether or not to intercept
a call and process it through an Alternative Carrier. Intercept
Sequences are usually the international call routing code and
national call routing code of the country in which the AutoRoute
SPD is installed, for example 00, 0, 011, 1, 0011, etc. Destination
sensitive routing may be performed by programming country codes
and city codes in the Intercept Sequences, for example 0041, 00353,
etc. There is virtually no limit to the number of Intercept Sequences
that can be programmed into an AutoRoute SPD (limited only by
the capacity of the EEPROM installed).
Exception Sequences
Exceptions to a routing
program are allowed by entries of Exception Sequences in the program.
For example, 1800, 1900, 1976, 00525, and 0735 could be exceptions
to the Intercept Sequences 1, 00, and 07. There is virtually no
limit to the number of Exception Sequences that can be programmed
into an AutoRoute SPD (limited only by the capacity of the EEPROM
installed).
Abbreviated Dialing Function
Frequently called numbers
can be dialed as an abbreviated number of 2 or 3 digits as Intercept
Sequences for AutoRoute SPD to pick and translate into complete
telephone numbers to be dialed through a certain service provider's
network according to certain Least Cost Routing instructions.
Hang Up Supervision
AutoRoute SPD can be programmed
to detect on-hook condition at the end of a call routed by it
and then generate a DTMF tone (for example A, B, C, #, *) or sequences
of tones (for example AB, ###, **) to tell the Alternative Carrier
the end of a call session.
Benefits to the User
AutoRoute SPD enables the
user of pulse-dialing or rotary-dial telephones to make use of
an Alternative Carrier Service.
AutoRoute SPD's automated functions eliminate the tedium and bother
of manual dialing and ensure dialing accuracy to access the Alternative
Carrier and enforce the corporate management's regime designed
to achieve savings on long distance calls by routing such calls
through the Alternative Carrier.
AutoRoute SPD automatically routes calls through one Alternative
Carrier or another or through the telephone company network according
to its Least Cost Routing programming to achieve the greatest
savings.
AutoRoute SPD's automated dialing function reduces dialing time
by as much as 65%. It saves time and money.
AutoRoute SPD may be programmed to automatically dial a disconnect
sequence (required by some Alternative Carriers to indicate the
end of a call) when the user hangs up, thus eliminating the need
for the user to remember to do so.
Benefits to You, the Alternative Carrier
With AutoRoute SPD you
can offer the service to telephone service subscribers in areas
where DTMF tone dialing service is not available. It works well
with pulse dialing telephone lines and thus opens up new markets
for your service.
AutoRoute SPD automatically seizes every call that you want to
capture for routing through your Alternative Carrier Service thus
optimizing on revenue earning on the particular installation.
AutoRoute SPD allows you to selectively route only the calls that
you want to carry through your Alternative Carrier Service, thus
saving you time and resources.
AutoRoute SPD's automated functions and transparent operations
allow your Service to be used by every telephone user, even ones
that are unable to follow the procedure of making a call through
an Alternative Carrier.
In the event that your Alternative Carrier Service is unable to
carry the call due to system failure or whatever reasons, AutoRoute
SPD can automatically re-route the calls through the telephone
company network.
Programming System Configuration
The configuration of the
programming system for at-site programming consists of AutoProgrammer
which has its RS232 output port connected to a serial port of
a PC running SPDsoft in Windows environment and its CO port connected
to the CO port of the AutoRoute SPD to be programmed.
For remote programming,
the AutoRoute SPD is connected by a telephone line to the Public
Switched Telephone Network (PSTN) at the far-end, while at the
near-end the AutoProgrammer, which is connected to a PC running
SPDsoft in the same manner as described above, is also connected
to the PSTN.
Programming Operation
The routing programs are
written in SPDsoft by simple point and click actions in various
windows according to what you want the AutoRoute SPD to do in
simulating the actions that one would take in a manual operation
to use the Alternative Carrier's Service.
The program is downloaded
into the non-volatile memory of the AutoRoute SPD from the PC
via the data link (serial port of PC to RS232 port of AutoRoute
SPD) in DTMF one line of program at a time. This program transfer
operation is carried out with great accuracy by having a positive
receipt verification of each line of program confirmed between
SPDsoft and the AutoRoute SPD through AutoProgrammer before the
programming operation proceeds to transfer the next line of the
program.
Remote Programming
AutoProgrammer allows remote
programming of the AutoRoute SPD. For remote programming, you
would dial up, from SPDsoft running in the PC, the AutoRoute SPD
installed on a telephone line in a remote location; wait for the
call to be answered by a person or a telephony device, such as
a fax machine; and send the program from SPDsoft to the AutoRoute
SPD over the telephone line. A version of AutoRoute SPD with autoanswer
function is available. With the autoanswer version of AutoRoute
SPD, which answers calls automatically after 10 rings, there is
no need to have a person or a telephony device answer when you
call to reprogram. Alternatively the programming may be initiated
by the user of the AutoRoute SPD by calling the programming system
using the telephony device connected to the AutoRoute SPD.
SPDsoft
SPDsoft is a Windows-based
software for programming various versions of AutoRoute SPD. It
is intuitive in its design and is therefore easy for anyone who
is computer literate to use. The PC for running it has to have
the minimum system configuration described as follows: a PC with
80386 CPU, 4 MB of RAM, running at 33 MHz, a Hard Drive with 1
MB of available disk space, an available serial port, and Windows
enabled.
The programming kit is
supplied with a detailed Installation and Programming Manual,
which gives step-by-step procedures for programming the AutoRoute
SPDs for different applications. The explanation is complete with
many examples to help users to write the programs themselves.

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